Retail

Digital Transformation in Retail

The constant need to adapt to an ever-changing economic, technological, and behavioral landscape is impacting the retail industry. However, aligning with digital and technological solutions can be the key for companies in this vital sector of the economy. Smarthis helps these organizations optimize their operations and achieve digital transformation.

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Sector challenges

Digital solutions for complex challenges

Rapid changes in consumer preferences, inventory management and demand forecasting, intense competition with other retailers, and the need to offer an omnichannel experience for increasingly demanding customers are just some of the challenges in retail. However, with the help of solutions such as automation, Artificial Intelligence (AI), and Data & Analytics, these difficulties can be addressed more effectively.

Challenges in the mining and energy sector
Create relevant products, accurately segment customers, and offer personalized service using Artificial Intelligence to analyze customer data. This technology allows for much more precise consumer segmentation than traditional approaches.
Monitor inventory, update records, and quickly restock items, reducing errors and increasing efficiency in inventory management with automation. Processes such as purchase order issuance and real-time information adjustments are performed faster and more accurately, reducing errors and boosting efficiency.
Analyze consumer behavior in real-time to adjust offers and product recommendations. AI optimizes the omnichannel experience in retail by integrating data from different channels, offering a personalized and seamless journey. Additionally, AI enables consistent service, whether through chatbots, virtual assistants, or in-person service, ensuring an integrated and smooth experience regardless of the chosen channel.
Data & Analytics help retail address competition by providing insights into consumer behavior and market trends. These technologies enable real-time adjustments to pricing strategies, promotions, and segmentation. Data analysis also identifies differentiation opportunities, improves customer experience, and optimizes operations, making companies more competitive and agile.

Our solutions

Technology as an ally

Accounting Entries in ERP

Automate accounting entries in management systems such as SAP.

Productivity Control

Automate productivity control by extracting data from the ERP to populate an interactive dashboard.

Opening and Closing Inventory

Automate the entire process of opening and closing the accounting period within a management system.

Payment Receipts

Automation downloads and saves payment receipts weekly, monthly, or in batches.

Tax Book Generation

Generate tax books from data available in the system using automation.

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Vibra

Vibra Energia revolutionizes its operation with automation

The largest fuel distributor in Brazil transformed its operations with Smarthis solutions. Impressive results include:

  • + 380 thousand hoursof work saved
  • + 160annual savings
Read the full story

Testimonials

What our clients say about us

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“The Smarthis team is highly focused on providing excellent service to business clients, with readiness and helpfulness. They handle meetings and technical discussions appropriately, deliver results presentations with confidence and objectivity. The team demonstrates good fluidity in incident handling, following defined processes and showing empathy towards the client. I am very grateful for the team's patience and collaboration; I feel a genuine sense of partnership and a shared pursuit of results.”

Vibra

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